While other platforms can no doubt get a meal from restaurant to customer, the orders are not always consistent.
Sometimes they’re delivered late, sometimes the wrong order is dropped off, and worst still, sometimes food is spoiled or contaminated. Such incidents understandably cause customers to lose faith in online food delivery in general.
We’re here to put that right.
Atyourtime was formed with one main goal: to strengthen the bond of trust between food vendors and customers through innovation. By placing every collected food order in our own insulated food warmers, we ensure consistent safe handling of food so that we don’t just deliver food, we deliver satisfaction.
So, how did this simple yet innovative idea come to fruition? As with many great ideas, it stems from a bad experience, namely, Atyourtime’s owner’s experience as a customer, on the receiving end of a contaminated food order!
As a witness of food tampering by a rider, and realising that this is a problem that will affect other customers, the owner decided to launch a packaging service that extends proper food handling measures beyond the restaurant, securing the food in transit and keeping it warm all the way to the customer’s door.
Our philosophy is that every online food order should be delivered on time and in optimum condition. Restaurant owners are happy because their hard work in the kitchen is reflected in the end product, and customers are happy because their expectations are met if not exceeded.
And of course, the riders are the backbone of any food delivery service. We keep them happy too with competitive pay and flexible hours.
For more information on Atyourtime please check our news and blog pages. If you have any ideas to improve our site or if you’d like to recommend restaurants to us, please contact us today.
Atyourtime – by embracing technology and focusing on health and safety, we can ensure integrity in food delivery
Atyourtime will be the first of its kind to introduce food safety and integrity in an innovative way entirely. The team behind this initiative is itself a consumer of home-delivered food and thus a victim of food tampering and contamination. As responsible individuals of the society, we would like to build a seamless relationship between customers and food vendors.
Atyourtime is a socially responsible, customer-centric company with one overarching goal: to revolutionise the way food is handled in the UK, thereby raising Health and Safety standards and enhancing the food delivery experience for both customers and restaurants.
In a nutshell, we want every meal ordered via our platform to reach the customer in the same pristine condition it left the restaurant. We achieve this through our unique process: once our rider collects an order from a premises, they place the packaged food within our own insulated warmer. It is then tagged to avoid tampering or mix-ups with other orders.
The Atyourtime concept will help ensure restaurants meet the Health and Safety legislation approved by the UK Government. As with any premium service, our unique process will carry a charge for the vendor and the customer, but the benefits to both parties are more than worth it.
Crucially, Atyourtime also provides coverage to your restaurant even if you don’t have a home-delivery system in place. This will ensure higher sales for those restaurants and will present exciting new options to users within their catchment area. And again, our secure food delivery system gives you peace of mind that meals will arrive untampered, fresh and warm.
Food preservation is key
We ensure food preservation in two key ways. First, our insulated warmer locks in the heat and maintains the food’s integrity on the journey. Second, we stick to a fixed radius of coverage from the customer’s location, so even if the rider takes the maximum time to deliver the food, it stays fresh. Trust and integrity are our core values, and this transparent, sensible approach will ensure we meet customer expectations more frequently than our competitors.
Vendors, customers and riders all benefit from Atyourtime. A real win-win-win!
Win#1: When vendors join, they will instantly reach a wider audience and increase sales with better coverage, brand awareness, and quality assurance. They can increase their presence on the app through user reviews and sponsored posts.
Win #2: Customers can order food easily via the app and track their food to ensure it’s uncontaminated, safe and on time. When it arrives they can confirm the insulated packaging is untampered by checking the tag.
Win #3: Riders can earn competitive rates through Atyourtime by working flexible hours to suit them either full-time or part-time.
Win #4: Every order comes in your own complimentary bag.
Download the app today and experience Atyourtime for yourself. Available for both iOs and Android users.
It will increase your market share and brand awareness with guaranteed food quality and quality assurance that keeps you in collaboration with the rider and the customer for real-time tracking.
We guarantee food integrity with a tagged tampered proof food warmer with timely and measurable delivery with an interactive and intuitive App.
We offer flexible working hours and flexible payment schemes with an interactive and intuitive application.